What should I do if I encounter a problem with my housing, such as a water leak?

If you experience problems such as a water leak, power outage, or gas outage, it’s important not to attempt repairs yourself but to contact the property management company or the person in charge immediately.
Contacting them early can help minimize the damage.

[In the case of a water leak]
Contact the property management company, your landlord, or the person in charge at your company right away.
Taking photos of the situation will make it easier to explain what happened.

[Electricity or Gas Issues]
First, check to see if the circuit breaker has tripped or if the main gas valve is closed.
If the problem persists, contact the property management company or your electricity and gas providers.

【If You Live in Company Housing】
Contact the person in charge at your company.
The company will often arrange for a repair service, so you can rest assured that the issue will be handled.

It’s also important not to call a contractor yourself, as this could lead to disputes over costs.
Housing issues can happen to anyone, so don’t panic—just be sure to seek advice as soon as possible.